Privacy Policy
Privacy Policy – Coastal Home Services
Coastal Home Services values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We may collect the following information when you book or use our services:
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Personal details: Name, phone number, email, and address.
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Service details: Type of service requested, location, and appointment time.
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Payment details: UPI, debit/credit card, or online transfer information (processed securely through third-party payment gateways).
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Usage data: Information about how you interact with our website or app.
2. How We Use Your Information
Your information is used to:
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Provide and manage services you request.
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Confirm bookings and communicate with you.
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Process payments securely.
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Improve our services and customer experience.
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Send service updates, offers, or policy changes (you can opt out anytime).
3. Data Security
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We use secure systems and encryption to protect your personal data.
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Access to customer data is restricted to authorized staff only.
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We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Sharing of Information
We may share information only in these cases:
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With technicians to fulfill your service request.
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With payment partners for secure processing of transactions.
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When required by law or government authorities.
5. Cookies & Tracking
Our website/app may use cookies to enhance user experience, track visits, and improve functionality. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your data (unless required for legal or financial records).
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Opt out of promotional communications anytime.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.